Mike Zarro | User Experience

The IA Book

Information Architecture: The Design and Integration of Information Spaces
Written with co-authors Wei Ding and Xia Lin, this leading UX Textbook covers the main methods, techniques, and theories used in UX Research and Design to make information findable and interactive. Our goal is to help people learning IA / UX, along with practitioners looking for a guide, find techniques to implement user-centered design in their work.
- Top 5 downloaded book in publisher's information concepts series.
- Available at Amazon and Morgan & Claypool

Sections

IA Defined and Scope
User-Centered Design
Research and Evaluation
Navigation Design

Information Behaviors
Interaction Design
Design Patterns
The Future of IA

Experience

Effective and successful leading UX Research and Design in organizations from startups to Fortune 500.

Please Contact Me for a portfolio review or to learn more, my work is often confidential.

Usability Testing
Live + Remote

Customer Journeys

NYTimes article profiles my
PhD disssertation research

Designing the
Agile Practice Guide

Contextual Inquiry

Discovery Workshops for product innovation

Combined revenue and operational savings attributable to my UX research practice

User-centered design process to support digital transformation

Service Design mapping to identify key integration opportunities

Teaching

Teaching graduate Information Science classes in the Drexel College of Computing & Informatics.
Invited speaker at industry and academic events.

Perspectives on Information Systems

Drexel INFO540. A foundational graduate IS course examining types of information systems and the ways in which these systems support organizations. Covers leading edge apps, Lean/Agile, SDLC, research and design, and systems basics.

Digital Library Technologies

Drexel INFO657. An advanced graduate MSLIS class that introduces technologies that enable the design and implementation of digital libraries. Focuses on topics relating to content management technologies, XML, user interface design, and system integration.

Design of Interactive Systems

Drexel INFO611. A Master's UX class focusing on the design of new interactive systems following a Design Thinking process. Includes modules covering assessing user and organizational needs, exploring design alternatives, communicating design concepts, and prototyping.

Design Thinking, AI, Agile

A series of invited lectures and workshops at PMI conferences and UX symposia presented to thousands of global participants, covering Design Thinking, Artificial Intelligence, and Product Design - based on my research and professional success with these methods and technologies.