Mike Zarro
Mike is an experienced UX leader with advanced degrees in Information Science. He works in the areas of design thinking, innovation, and agile product development.
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Information Architecture: The Design and Integration of Information Spaces

This well-received UX textbook covers the main methods, techniques, and theories used in UX Research and Design to make information findable and interactive. Our goal is to help people learning IA / UX, along with practitioners looking for a guide, find techniques to implement user-centered design in their work.

  • User-centered design methods & techniques for students and practitioners
  • Top 5 downloaded ebook in publisher's information concepts series.
  • Available at Amazon and Morgan & Claypool

User Experience

Please get in touch if you'd like to discuss my professional portfolio (login required).

Design Thinking
Human-centered design
User Research
Qualitative & Quantitative
Agile UX
UX and Agile teams
Interaction Design
Engaging interfaces
Ideation Workshops
Empowering stakeholders
UX ROI
Making the case for UX

Teaching

Graduate courses at Drexel University and sessions at industry and academic events

Perspectives on Info Systems

Introducting students to enterprise systems and software development

Digital Library Technology

An advanced course on designing, building, and managing digital libraries

Design of Interactive Systems

Focusing on the design of new interactive systems following a human-centered design process.

UX + AI + Agile

Workshops and presentations based on my research and experience for a global audience

About

From developer to researcher

Mike puts his experience and education to work in the areas of design thinking, innovation, and agile product development. He's been effective and successful leading UX Research and Design in organizations from startups to Fortune 500.

Starting his career as a full-stack developer, Mike developed a passion for HCI and UX by meeting the people using his systems and seeing the impact of his work. Working in UX, he's designed massive eCommerce systems, managed enterprise UX research and design, and conducted extensive research on the patient-experience while earning a Ph.D. He's completed research with hundreds of agile professionals and works almost exclusively in Lean/Agile environments – if you’re not agile he’ll help you get there. Today, he's leading a UX research team in a global organization undergoing a digital transformation and teaches graduate students at Drexel University.

Mike is an author and speaker on technology topics. With co-authors Wei Ding and Xia Lin, Mike wrote the UX textbook, Information Architecture: The Design and Integration of Information Spaces. The book covers the main methods, techniques, and theories used in research and design to make information findable and usable.

Email: mzarro@gmail.com