I am a information sciences and user experience professional leading digital technologies research and design projects. I use methods like qualitative research, remote usability testing, interviews and more to investigate user needs, and help develop and build information systems.
After several years of industry experience, I earned my Ph.D. to dig deeply into the foundations of how people use and interact with technology. My primary research areas were human-computer interaction, medical informatics, and digital libraries. I've led federally funded research projects, published peer-reviewed research articles (1200+ downloads), and presented at several conferences and industry events. I stay connected with the community by volunteering to teach and mentor.
Creating engaging and effective digital experiences is my passion. I develop UX strategies and tactics, and work with product and development teams to build engaging technology products and services. I provide leadership and coaching to executive, development, and user experience teams - maintaining a balance between business and user requirements.
I've design and develop digital libraries, web and mobile applications, and software for leading tech companies like SAP, and higher education.
I teach courses in UX and Information Architecture, and deliver workshops and conference presentations.
"Hands down, the best class I've taken ..., he inspires interest and motivation. After taking this class, I feel like I could do the job of Information Architect."- IA Student
My students have advanced their careers in organizations like Twitter, IBM, OCLC, and the Library of Congress.