Based in Philadelphia, I have strong connections to Boston, Washington DC, NYC, and Seattle.
Presenting @ HCIR
Email: mzarro@gmail.com
I am a...
Senior UX Manager for a hedge fund backed network of e-commerce sites, where I am leading multiple digital property redesigns. I've worked with Fortune 500 companies and bootstrapped technology startups in the e-learning, e-commerce, higher edhealthcare industries.
After 10 years as a technology professional, I earned my Ph.D. to dig deeply into the foundations of how people use and interact with technology. I learned from the people who literally "wrote the book." My advanced degree joined with my industry experience gives me a well rounded and valuable perspective on user experiences and emerging technology use. I always look for the "why" to explain the "what."
I've led federally funded research projects, published peer-reviewed research articles, and presented at several conferences and events. I support the tech community by teaching at the college level and mentoring junior designer/researchers.
Background
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User Research
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Strategy and Management
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User Interface Design
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Product Requirements
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Customer Journey Mapping
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Information Architecture
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Design Thinking
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Search and Web Analytics
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Taxonomy
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Interactive Prototypes
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Technical Writing and Communication
- In-class lectures and online learning