Michael Zarro, PhD
Hi, I'm Mike. I help organizations develop user-centered strategies, and people learn UX and design thinking skills. Currently, I lead a global user experience research program. My research, design, and management practices use proven HCI, UX, and IA methods. I have a PhD in Information Science and an MS in Library and Information Science. My book, Information Architecture: The Design and Integration of Information Spaces is out now.
I began my career as a fullstack web developer, and over time focused on research and design. I developed a deep understanding of front and back-end technologies through working with multiple startups, medical systems, colleges, and Fortune 500 companies.
I've presented at industry/academic conferences at places like Google, IBM, and MIT. Recent talks include topics like on UX Research Methods, Agile Project Management, and Design Thinking. College courses taught include topics in UX and Digitial Libraries, my students have gone on to Twitter, Etsy, and the Library of Congress. "Hands down, the best class I've taken... he inspires interest and motivation. " - IA Student
Information Architecture: The Design and Integration of Information Spaces, covers the primary methods, tools, and techniques for organizing information while making it findable and interactive. Our goal is to help people who are learning IA / UX, along with practitioners looking for a guidebook, understand and manage information and implement user-centered design in their work. This updated and revised edition of the book looks at integrated information spaces in the web context and beyond, with a focus on putting theories and principles into practice.