UX Researcher
Designer
Teacher

UX Research

I use methods like user interviews, usability testing, contextual inquiry, and much more. Currently, I am researching how people shop for travel in a multi-device and multi-channel environment using interviews and observation to build customer journeys. My research articles have more than 1200 downloads, and over 80 citations.

Design

I've designed web, mobile, and software applications for leading tech companies, like eBay enterprise and SAP, and technology startups. I wireframe, develop user flows, and prototype for desktop, mobile and enterprise software environments.

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10+ years in User Experience

Creating engaging and effective user experiences is my passion. I focus on research, strategy, and design; and look to improve my clients' KPIs like conversion rate, efficiency, and user satisfaction.

Teaching

I teach courses in UX and Information Architecture, and present at industry conferences.

"Hands down, the best class I've taken ..., he inspires interest and motivation. After taking this class, I feel like I could do the job of Information Architect."- Student INFO658


Women in technology

I've personally taught and mentored over two dozen women as they pursued careers in technology. My students have been hired by Twitter, Etsy, and IBM.