I lead UX, IA, and HCI research and design projects, using methods like contextual inquiry, remote usability testing, and iterative design to investigate user needs and develop information systems.
I have a Master's of Library and Information Science, and a Ph.D. in Information Science. My research and practice focuses on the intersection of technology, business, and design. I've led federally funded research projects, published peer-reviewed research articles, and presented at several conferences and industry events. Professional experience includes over 10 years as a developer/designer/researcher in startups and at some of the largest international e-commerce, enterprise software, and academic organizations.
University courses taught include topics in Information Architecture and Digitial Library Technologies.
I supervised a Master's thesis at the University of the Arts in Philadelphia PA, and regularly present at conferences and workshops.
"Hands down, the best class I've taken... He inspires interest and motivation. After taking this class, I feel like I could do the job of Information Architect."- IA Student
My students have advanced their careers in organizations like Twitter, IBM, OCLC, and the Library of Congress.
With co-authors, Dr. Wei Ding and Dr. Xia Lin.